IT Monitoring

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Your Partner for
IT Monitoring

IT Monitoring is a robust IT monitoring service that provides real time reporting on your IT infrastructure and systems. The solution helps ensure your infrastructure uptime availability and performance. Receive real-time data, alerts and information you need to make the right business decisions.

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24/7/365 IT Monitoring Service

We will constantly poll your environment for any possible signs of failure or performance degradation. Alerts are created depending on the key thresholds and policies set by our managed services group. These alerts highlight any possible issues and automatically convert them into tickets for further investigation and resolution.

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Utilization and Inventory Reporting

Gain information on real-time performance metrics, service availability, key security vulnerabilities and useful inventory reporting. Accessing this information will help you keep track of threshold alerts and ensure capacity and availability. This IT monitoring service will report global peak utilization and associated capacity demands.

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Full Escalation Management

We will fully escalate any outage to key personnel. We use incident escalation best practices (ITIL escalation management framework) and will cooperate with your organization to build a feasible plan for managing and communicating any potential risks and service unavailability.

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Fixed Monthly Cost

The pricing structure is based on a fixed monthly rate for all devices under the portfolio. Also included within the monthly pricing is escalation management and ticket tracking of issues. Pricing is elastic, which allows you to add or remove devices.

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// Receive these added features with our robust IT monitoring service.

Additional Benefits of IT Monitoring

Policy Modules

Applying the right policy modules will ensure that specific event IDs and requests are made for those components and are reported.

Simple Integration

This IT monitoring service is a great compliment to an existing team. Easily integrate it into any ticket management service for a reactive and information based solution.

Detailed Scanning

Get secure, comprehensive scans of your environments and gather all relevant information you would need to maintain your IT assets.

Analyze Devices

Analyze anything with an IP address including: desktops, laptops, servers, managed switches, routers, firewalls, etc.

Easily Find Information

Information about all devices within your IT infrastructure in one, easy to view, centralized location.

Optimized Infrastructure

SLA enforced to ensure service availability is provided at an annual average of 99.9%.

// BUSINESS INDUSTRIES

Business Industries
What We Serve

Insurance

Cyber Geeks Global's insurance professionals provide services to help insurers respond to/prevent disruption.

Banking and Capital Markets

CGG can help banks navigate the growth and revenue challenges affecting the sector today.

Consumer & Retail

A range of pressures -- from rapid technology change and digital disruption, empowered consumers, rising costs, increased speed to market.

Healthcare and Life Sciences

At CGG we understand that healthcare and life science organizations are operating in a highly regulated environment.

Private Enterprise

Whether you’re a high-growth VC or PE-backed company, family business, or family office, CGG Private Enterprise is focused on your success now and in the future.

Industrial Manufacturing

Shifting customer demands and disruptive technologies are transforming the manufacturing sector.

Media & Entertainment

How is the media & entertainment industry transforming in the emerging digital world?

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Contacts

Your Partner for
IT Monitoring

24/7/365 IT Monitoring Service

Utilization and Inventory Reporting

Full Escalation Management

Fixed Monthly Cost